In Today’s fast pace marketplace hiring new employees and terminating others is nothing new. But there are many issues with doing these two very common activities. It requires a constant clear flow of information from your IT and HR department that can sometimes get muddied. This is where Okta can help streamline your process while still using your existing HR software.
Okta is an HR driven IT provisioning solution provider. This means they assist in streamlining workflow and the lines of communication from HR to IT. They ensure that onboarding and offboarding go as smoothly as possible through automation and synchronization.
We all want new employees to succeed from the day they start to the day they are no longer with your organization and beyond. But onboarding can be a large task from getting all the accounts they will need to set up and credentials, access to the network they require, and personal banking info for payments. Some employees are only with you for a shorter term such as seasonal workers or those on extended leaves such as maternity leave. This means employees’ accounts will have every changing levels of access to your network. Although these things can be recorded and kept by HR. These messages of changes usually get to IT in the form of tickets or emails which can get lost in the everyday shuffle. Making sources of frustration for both HR, IT, and the employee. So How do we address this issue?
This is where the Okta cloud comes in. Okta is an identity and access management company. They allow you to streamline your communication and sync it with all your application both on-premise and cloud-based ones. Okta allows your IT department to automate many of the things they would have to normally do manually like password resets and creating new accounts for new employees. Once Okta is set up your IT can write automation scripts that make new accounts on all your platforms or reset passwords. Having those automation scripts in place your HR just creates all the necessary files on their directories and this information will sync to Okta and all the needed accounts will be created. This removes any chances of employees not having all the tools they need because there was a miscommunication between IT and HR.
Next, we come the opposite of onboarding which is offboarding. When employees are no longer with your organization there and many things that you need to take care of. Terminating all company-based accounts is one thing that has to be taken care of.
Area’s of challenge
Terminating accounts is something that you would think would get done quickly. But from a survey done by IDG 13% of respondents still had access to their accounts with their old credentials. This is usually due to IT only being notified about these changes a few days after they happen as HR is deactivating payroll and any travel systems attached to the employee. When these things are left as is, they become an area of vulnerabilities for your organization. Data breaches have an average cost of $7M in the US. Leaving customer trust permanently damaged even to those organizations that can recover.
How Okta can help?
The Okta Cloud makes offboarding an employee easy. It is as simple as updating your HR systems. The Okta cloud detects any changes and updates itself and then distributes those changes to your IT systems. Depending on what you have automated those changes are realized and accounts are deactivated, and your IT has been notified of the changes. Leaving your IT to only make the changes that must be made manually or ones that are not connected to your Okta cloud account. Removing the hassle of miscommunication and leaving behind orphaned accounts. It also doubles on saving your organization money by not having to pay for orphaned accounts that are not in use.
To learn more about Okta’s cloud-based service visit their website or to get started or to learn what you need to get started with Okta contact Powerland. To contact Powerland use the contact form found below or send us an email at firstname.lastname@example.org. We will connect you with one of our knowledgeable and skilled staff members who can help you.